Information regarding coronaviruses (COVID-19). Click here.

The safety of our customers and colleagues is a top priority for Timhotel. For this reason, in this time of collective mobilization to fight the COVID-19 virus, all Timhotel hotels are closing their doors today, until further notice. We will keep applying our government's instructions during these exceptional circumstances, and will keep you informed of the evolution of the situation.

Customers who have booked directly with Timhotel via our official website or directly with one of our hotels AND

  1. having booked a flexible rate, can modify or cancel their reservation:
    • by asking on the confirmation email "Modify - Cancel my reservation"
    • by contacting the hotel directly by email (contact details available on the booking confirmation email).
  2. having booked a non-flexible rate, can modify or cancel their reservation for stays until made before April 20th:
    • by contacting the hotel directly by phone or email (contact details available on the booking confirmation email).
  3. Customers serviced through a travel agency, online booking platform or other third-party channel are invited to contact the relevant booking entity directly for any assistance request.

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The information collected on the Newsletter form about you will be used for a process for the e-commerce and customer relationship service, with the following purpose: send news about the Timhotel group and also send promotional offers. The shelf life of the data is 3 years. You have the right of acess, rectification, portability, erasure of them or a limitation of treatment.

You may object to the processing of your personal data and reject your consent at any time just contacting the e-commerce service: ecommerce@timhotel. You have the possibility of making a claim to a supervisory authority.